Join Cheezious as a Quality Assurance Specialist in Islamabad
Are you detail-oriented and passionate about maintaining service quality? Cheezious is looking for a Quality Assurance (QA) Specialist for its I-9 Islamabad location. If you have experience in customer service, call centers, or quality assurance, this could be the perfect career opportunity for you!
Job Summary
As a Quality Assurance Specialist, you will play a crucial role in monitoring and evaluating customer service interactions to ensure quality, compliance, and efficiency. You will provide feedback to agents, identify training needs, and help improve service standards.
Key Responsibilities
- Call Monitoring: Evaluate live and recorded calls to ensure compliance and service quality.
- Performance Enhancement: Provide constructive feedback to improve agent performance.
- Training & Calibration: Identify training needs and conduct calibration sessions for customer service teams.
- Customer Interaction Analysis: Assess customer interactions and suggest service improvements.
- Audit & Compliance: Maintain records, generate reports, and ensure adherence to industry standards.
This role is ideal for professionals who excel in attention to detail, communication, and coaching.
Qualifications and Experience
Candidates should meet the following criteria:
- Education: Intermediate or Bachelor’s degree required.
- Experience: QA, customer service, or call center experience preferred.
- Skills: Strong analytical and communication skills.
- Detail-Oriented: Ability to coach and improve service quality.
- Technical Proficiency: Knowledge of QA tools, CRM software, and reporting tools.
If you have experience in quality assurance and customer service, apply today!
Location
The position is based in I-9 Islamabad, making it ideal for professionals seeking QA jobs in Pakistan’s capital.
How to Apply
Applying is simple!
- Scan the QR code in the job advertisement to submit your application.
Ensure your CV highlights your quality assurance experience and technical skills to boost your chances.
Why Work at Cheezious?
Cheezious is a leading fast-food brand known for its customer service excellence. By joining as a Quality Assurance Specialist, you get:
- A professional work environment.
- Opportunities for career growth in quality assurance and customer service.
- A chance to contribute to service excellence and compliance.
If you have a keen eye for detail and want to be part of a dynamic team, this is your chance!
Conclusion
The Quality Assurance Specialist role at Cheezious is a fantastic opportunity for individuals passionate about service quality and compliance. Apply now and be part of a leading brand!
For more job updates, stay connected with Cheezious Menu Site.
Translation:
Assalamualaikum Sir, how are you? I hope you are doing well.
Sir, I want to join the Cheezious company. If possible, please make me an employee of your company and give me a chance to be part of your team. I want to apply for the order taker and QA position. Is there a job available?
My name is Intekhab Alam.
My address is Ali Pur, Islamabad.
My phone number is 03139456020.
Thank you so much.
Scan the QR code in the job advertisement to submit your application.
Skip to content
cheezious logo
Join Cheezious as a Quality Assurance Specialist in Islamabad
By
George Khan
February 2, 2025
Are you detail-oriented and passionate about maintaining service quality? Cheezious is looking for a Quality Assurance (QA) Specialist for its I-9 Islamabad location. If you have experience in customer service, call centers, or quality assurance, this could be the perfect career opportunity for you!
Job Summary
As a Quality Assurance Specialist, you will play a crucial role in monitoring and evaluating customer service interactions to ensure quality, compliance, and efficiency. You will provide feedback to agents, identify training needs, and help improve service standards.
Key Responsibilities
Call Monitoring: Evaluate live and recorded calls to ensure compliance and service quality.
Performance Enhancement: Provide constructive feedback to improve agent performance.
Training & Calibration: Identify training needs and conduct calibration sessions for customer service teams.
Customer Interaction Analysis: Assess customer interactions and suggest service improvements.
Audit & Compliance: Maintain records, generate reports, and ensure adherence to industry standards.
This role is ideal for professionals who excel in attention to detail, communication, and coaching.
Qualifications and Experience
Candidates should meet the following criteria:
Education: Intermediate or Bachelor’s degree required.
Experience: QA, customer service, or call center experience preferred.
Skills: Strong analytical and communication skills.
Detail-Oriented: Ability to coach and improve service quality.
Technical Proficiency: Knowledge of QA tools, CRM software, and reporting tools.
If you have experience in quality assurance and customer service, apply today!
Location
The position is based in I-9 Islamabad, making it ideal for professionals seeking QA jobs in Pakistan’s capital.
How to Apply
Applying is simple!
Scan the QR code in the job advertisement to submit your application.
Ensure your CV highlights your quality assurance experience and technical skills to boost your chances.
Quality Assurance Specialist Cheezious Job
Why Work at Cheezious?
Cheezious is a leading fast-food brand known for its customer service excellence. By joining as a Quality Assurance Specialist, you get:
A professional work environment.
Opportunities for career growth in quality assurance and customer service.
A chance to contribute to service excellence and compliance.
If you have a keen eye for detail and want to be part of a dynamic team, this is your chance!
Conclusion
The Quality Assurance Specialist role at Cheezious is a fantastic opportunity for individuals passionate about service quality and compliance. Apply now and be part of a leading brand!
For more job updates, stay connected with Cheezious Menu Site.
Post navigation
Previous
Join Cheezious as a Guest Experience Associate in Islamabad
Next
Dastarkhuwan Manager Job in Rawalpindi – Apply Now at Cheezious
Similar Posts
2 Comments
Intekhab Alam says:
February 16, 2025 at 12:32 pm
Translation:
Assalamualaikum Sir, how are you? I hope you are doing well.
Sir, I want to join the Cheezious company. I am also on duty at the KFC
KFC 3 year experience
My name is Hamza ullah
My address is peshawar
My phone number. 03159959795
Thank you so much
Dear Hamza, please apply by following the procedure explained in the post. If you need further assistance, we are here to help you.